COMMAND DASHBOARD
// LIVE OUTREACH INTELLIGENCE — TODAY: JUN 14, 2025
TOTAL HARIBHAKTS
2,847
↑ +42 THIS MONTH
CONTACTED TODAY
184
↑ +12% VS YESTERDAY
ACTIVE ASSIGNMENTS
1,203
↑ 87% COMPLETION RATE
FOLLOW-UPS OVERDUE
37
↑ NEEDS ATTENTION
ACTIVE TEAM MEMBERS
48
↑ 6 ONLINE NOW
SUCCESS RATE
73%
↑ +4% FROM LAST WEEK
// WEEKLY CONTACT ACTIVITY
LAST 7 DAYS
// OUTCOME DISTRIBUTION
ALL TIME
Interested / Positive — 51%
Undecided / Neutral — 20%
Not Interested / Negative — 29%
// TOP PERFORMERS THIS WEEK
Arjun Patel
94%
Suresh Kumar
88%
Manav Joshi
83%
Rajan Mehta
77%
Kartik Singh
71%
// RECENT SYSTEM EVENTS
Assignment HB-4421 Completed
2 min ago · Arjun Patel
14 New Haribhakts Registered
18 min ago · Bulk Import
7 Follow-Ups Overdue Alert
45 min ago · System
Reassignment: HB-3302 → Rajan Mehta
1 hr ago · Admin
OUTREACH TEAM
// MODULE 1 · TEAM MEMBER REGISTRY
TOTAL MEMBERS
48
ACTIVE
43
MALE
22
FEMALE
26
// MEMBER REGISTRY
| OUTREACH ID | NAME | GENDER | TEAM | SUPERVISOR | MOBILE | LANGUAGE | DAILY LIMIT | STATUS | ACTIONS |
|---|---|---|---|---|---|---|---|---|---|
| OTM-001 | Arjun Patel | Male | Alpha Team | Prakash Shah | +91 98765 43210 | Gujarati | 10 | Active | |
| OTM-002 | Suresh Kumar | Male | Beta Team | Rahul Desai | +91 87654 32109 | Hindi | 10 | Active | |
| OTM-003 | Manav Joshi | Male | Alpha Team | Prakash Shah | +91 76543 21098 | Marathi | 8 | Active | |
| OTM-004 | Rajan Mehta | Male | Gamma Team | Sanjay Rao | +91 65432 10987 | Hindi | 10 | Inactive |
HARIBHAKT REGISTRY
// MODULE 2 · CENTRALIZED HARIBHAKT DATABASE
TOTAL
2,847
ASSIGNED
1,203
UNASSIGNED
1,644
MALE
1,341
FEMALE
1,506
// HARIBHAKT DATABASE
| ID | NAME | GENDER | MOBILE | CITY | LANGUAGE | CONTACT PREF | SOURCE | STATUS | ACTIONS |
|---|---|---|---|---|---|---|---|---|---|
| HB-0001 | Rajesh Sharma | Male | +91 99887 76655 | Ahmedabad | Gujarati | 📞 Phone | Walk-In | Assigned | |
| HB-0002 | Sachin Desai | Male | +91 88776 65544 | Surat | Gujarati | Referral | Unassigned | ||
| HB-0003 | Vikram Nair | Male | +91 77665 54433 | Vadodara | Hindi | Event | Assigned | ||
| HB-0004 | Rakesh Patel | Male | +91 66554 43322 | Rajkot | Gujarati | 📞 Phone | Online | Archived |
ASSIGNMENT MANAGEMENT
// MODULE 3 · HARIBHAKT ↔ TEAM MEMBER ASSIGNMENTS
ACTIVE BUSINESS RULES
Rule 1: Gender matching enforced — Male OTM → Male Haribhakts only, Female OTM → Female Haribhakts only |
Rule 2: Max 10 assignments per OTM per day |
Rule 3: One active assignment per Haribhakt at a time
// ACTIVE ASSIGNMENTS
| ASSIGN ID | DATE | HARIBHAKT | OTM | PRIORITY | STATUS | LAST CONTACT | ACTIONS |
|---|---|---|---|---|---|---|---|
| ASN-1047 | Jun 14, 2025 | Rajesh Sharma M | Suresh Kumar | High | Active | Today 10:30 AM | |
| ASN-1046 | Jun 14, 2025 | Sachin Desai M | Arjun Patel | Medium | Pending | — | |
| ASN-1045 | Jun 13, 2025 | Vikram Nair M | Rajan Mehta | Low | Completed | Yesterday 3:45 PM |
ACTIVITY TRACKER
// MODULE 5 · CONTACT ACTIVITY ENTRY & HISTORY
LOGGED TODAY
184
POSITIVE OUTCOME
94
FOLLOW-UPS SET
41
NO ANSWER
32
// CONTACT ACTIVITY LOG
| ACTIVITY ID | DATE & TIME | HARIBHAKT | OTM | METHOD | OUTCOME | RATING | FOLLOW-UP | ACTIONS |
|---|---|---|---|---|---|---|---|---|
| ACT-8821 | Jun 14, 10:30 AM | Rajesh Sharma | Suresh Kumar | 📞 Phone | Very Interested | ★ 5/5 | Jun 16 | |
| ACT-8820 | Jun 14, 10:15 AM | Pratik Shah | Arjun Patel | Undecided | ★ 3/5 | Jun 18 | ||
| ACT-8819 | Jun 14, 9:45 AM | Mohan Tiwari | Rajan Mehta | 📞 Phone | No Answer | — | Jun 15 | |
| ACT-8818 | Jun 14, 9:30 AM | Umesh Verma | Manav Joshi | 🏠 In-Person | Appointment Scheduled | ★ 4/5 | Jun 20 |
FOLLOW-UP QUEUE
// MODULE 7 · SCHEDULED & OVERDUE FOLLOW-UP MANAGEMENT
OVERDUE
37
↑ CRITICAL ATTENTION
DUE TODAY
42
UPCOMING
164
// OVERDUE FOLLOW-UPS
37 OVERDUE
| HARIBHAKT | OTM | DUE DATE | DAYS OVERDUE | LAST CONTACT | OUTCOME | ACTIONS |
|---|---|---|---|---|---|---|
| Mohan Tiwari | Rajan Mehta | Jun 11, 2025 | 3 days | Jun 09 | No Answer | |
| Kiran Bhatt | Suresh Kumar | Jun 10, 2025 | 4 days | Jun 08 | Undecided |
// DUE TODAY
42 PENDING
| HARIBHAKT | OTM | BEST CONTACT TIME | PREFERRED METHOD | LAST OUTCOME | ACTIONS |
|---|---|---|---|---|---|
| Pratik Shah | Arjun Patel | 11:00 AM – 1:00 PM | Undecided | ||
| Deepak Rao | Rajan Mehta | 5:00 PM – 7:00 PM | 📞 Phone | Interested |
REPORTS & ANALYTICS
// MODULE 11 · OPERATIONAL INTELLIGENCE & EXPORTS
// HARIBHAKT REPORT
Full details, assignment history, and contact timeline for all Haribhakts.
Haribhakt Details
Assignment History
Contact History
// ASSIGNMENT REPORT
Summary of all assignments, statuses, and reassignment history.
Assignment Summary
Status Breakdown
Reassignments
// OUTREACH PERFORMANCE
Per-OTM metrics including completion %, success rate, and avg rating.
OTM Metrics
Completion %
Success Rate
// FOLLOW-UP REPORT
Due today, overdue, and completed follow-up tracking report.
Overdue
Due Today
Completed
// ACTIVITY REPORT
All contact activities with outcomes and notes summary across the date range.
AUDIT LOG
// COMPLIANCE TRACKING · IMMUTABLE RECORDS · ALL ACTIONS
AUDIT COMPLIANCE NOTICE
All audit records are immutable and cannot be edited or deleted. Tracks: Assignment events, Haribhakt updates, User changes, Contact record modifications. Fields: Action · Old Value · New Value · User · Timestamp
// SYSTEM AUDIT TRAIL
| AUDIT ID | TIMESTAMP | ENTITY | ENTITY ID | ACTION | OLD VALUE | NEW VALUE | CHANGED BY |
|---|---|---|---|---|---|---|---|
| AUD-9901 | 2025-06-14 10:32:14 | Assignment | ASN-1047 | COMPLETE | Active | Completed | Suresh Kumar |
| AUD-9900 | 2025-06-14 09:15:02 | Haribhakt | HB-2841 | UPDATE | +91 99887 10101 | +91 99887 20202 | Admin · Prakash Shah |
| AUD-9899 | 2025-06-14 08:55:41 | Assignment | ASN-1044 | REASSIGN | Rajan Mehta | Suresh Kumar | Admin · Prakash Shah |
| AUD-9898 | 2025-06-13 17:22:08 | User | OTM-004 | DEACTIVATE | Active | Inactive | Super Admin |
| AUD-9897 | 2025-06-13 14:10:33 | Assignment | ASN-1043 | CREATE | — | Active · High Priority | Admin · Prakash Shah |
ADMINISTRATION
// MODULE 9 · SYSTEM CONFIGURATION & USER MANAGEMENT
// USER MANAGEMENT
| USER ID | NAME | ROLE | LAST LOGIN | STATUS | ACTIONS | |
|---|---|---|---|---|---|---|
| USR-001 | Prakash Shah | Super Admin | priya.shah@homs.org | Today 08:30 AM | Active | |
| USR-002 | Rahul Desai | Admin | rahul.desai@homs.org | Today 09:12 AM | Active | |
| USR-003 | Sanjay Rao | Supervisor | sanjay.rao@homs.org | Yesterday 6:45 PM | Active |
// SYSTEM CONFIGURATION
// NOTIFICATION RULES
New Assignment Notification
ON
Follow-Up Due Alert
ON
Missed Follow-Up (Supervisor)
ON
Daily Activity Summary
ON
Duplicate Record Warning
ON